Your privacy matters to us. This Privacy Policy explains exactly what personal data get999 collects when you use our platform, how that data is used, how it is protected, and what rights you have over your own information.
Your Data, Our Commitment
Before you read the full policy below, here is a clear summary of the six most important commitments get999 makes regarding your personal data.
All data transmitted between your device and the get999 platform is protected by 256-bit SSL encryption. This applies to login sessions, payment transactions, and all account management activity without exception.
get999 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used solely to operate the platform, verify your identity, and provide the services you have requested.
Data collected by get999 is used only for the specific purposes described in this policy. We do not repurpose your data for unrelated activities. Each category of data collected is matched to a clearly defined purpose and retained only for as long as necessary.
You have the right to access, correct, and request deletion of the personal data get999 holds about you. All such requests can be submitted by contacting the support team at [email protected], and we aim to respond within 30 days.
get999 uses cookies and similar tracking technologies solely to maintain session state, analyse platform performance, and personalise your experience. Cookies are not used to track your activity across unrelated third-party websites.
Responsible gaming data — including any deposit limits, self-exclusion elections, or cooling-off periods you have set — is treated with the highest level of confidentiality and is never shared with third parties except where required to prevent harm.
1.1 get999 is an online casino and sports betting platform serving players in Bangladesh. We take the privacy and security of your personal data seriously and are committed to handling all information in a responsible, transparent, and lawful manner.
1.2 This Policy applies to all personal data collected through the get999 website, mobile-optimised platform, customer support channels, and any other interaction you have with get999 as a registered or prospective player.
1.3 This Policy should be read alongside the get999 Terms and Conditions and the Responsible Gaming Policy, both of which are available on this website. Collectively, these documents form the complete framework governing your relationship with the get999 platform.
1.4 We may update this Policy from time to time. The effective date at the top of this page will always reflect the date of the most recent revision. Continued use of the platform after a revision is published constitutes your acceptance of the updated Policy.
2.1 get999 collects several categories of personal data depending on how you interact with the platform. The table below summarises the main categories and examples of each:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration & account updates |
| Financial Data | bKash / Nagad / Rocket mobile wallet numbers, bank account details, transaction history | Deposits, withdrawals & payment verification |
| Technical Data | IP address, browser type, device identifiers, operating system, time zone | Automatically on each visit |
| Usage Data | Pages visited, games played, bets placed, session duration, clickstream data | Automatically during platform use |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion elections, cooling-off periods, problem gambling indicators | When you use responsible gaming tools |
2.2 get999 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data unrelated to responsible gaming, or biometric data) unless specifically required by applicable law or expressly provided by you in the context of a support interaction.
3.1 Directly from you: The majority of personal data held by get999 is provided by you directly when you register an account, complete identity verification, make a deposit or withdrawal, contact the support team, or update your account settings.
3.2 Automatically: When you visit the get999 platform, certain technical and usage data is collected automatically through the use of cookies, web beacons, server logs, and similar technologies. This data is collected regardless of whether you are logged into an account.
3.3 From third-party service providers: get999 may receive data about you from identity verification providers, fraud prevention agencies, payment processors, and analytics partners. Data received from third parties is used only in the manner described in this Policy and is subject to appropriate data-sharing agreements.
3.4 From publicly available sources: In limited circumstances, get999 may supplement the information it holds about you with data obtained from publicly available sources, such as government registers or publicly accessible social media profiles, for the purpose of identity verification or fraud prevention.
4.1 get999 uses your personal data for the following purposes:
4.2 get999 will not use your personal data for any purpose that is incompatible with the purposes described above without first seeking your explicit consent or as otherwise required by law.
5.1 get999 processes your personal data on one or more of the following legal bases:
6.1 get999 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual protections:
6.2 All third-party data recipients are required to process your data only in accordance with get999's instructions and for the specific purposes for which the data was shared. They are not permitted to use your data for their own unrelated purposes.
7.1 get999 uses cookies and similar tracking technologies — including web beacons, pixel tags, and local storage objects — to operate and improve the platform. Cookies are small text files placed on your device when you visit the website.
7.2 The following categories of cookies are used on the get999 platform:
7.3 Most web browsers allow you to manage your cookie preferences through the browser settings menu. Please note that disabling strictly necessary cookies may prevent you from accessing certain features of the platform, including logging into your account.
8.1 get999 retains personal data only for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations.
8.2 As a general principle, account data and transaction records are retained for a minimum of five years following account closure, in order to comply with anti-money laundering regulations and to resolve any outstanding disputes.
8.3 Responsible gaming data, including records of self-exclusion periods and deposit limit settings, is retained indefinitely in order to prevent re-registration during a self-exclusion period and to ensure continuity of responsible gaming protections.
8.4 Communications data, including live chat and email support records, is retained for a period of three years, after which it is securely deleted unless it forms part of an ongoing dispute or legal matter.
8.5 Where data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to any individual player.
9.1 get999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 Whilst get999 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, get999 will notify affected players without undue delay in accordance with applicable legal requirements.
10.1 Subject to applicable law, you have the following rights in relation to the personal data that get999 holds about you:
10.2 To exercise any of the above rights, please contact the get999 support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five business days and aim to fulfil it within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will inform you of the extension.
10.3 get999 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may be applied.
11.1 The get999 platform is strictly intended for adults aged 18 years and over. get999 does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account or submit any personal data to the platform.
11.2 If get999 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account will be closed. If you believe that get999 may hold data belonging to a minor, please contact the support team at [email protected] without delay.
12.1 The get999 website may contain links to third-party websites, game provider platforms, or payment processor portals. This Policy applies only to the get999 platform itself. get999 is not responsible for the privacy practices of any third-party website and encourages you to review the privacy policies of those sites independently before submitting any personal data.
13.1 get999 reserves the right to update this Privacy Policy at any time. When changes are made, the revised Policy will be published on this page with an updated effective date. For material changes that significantly affect how your data is used, get999 will endeavour to notify registered players via the contact details held on their accounts.
13.2 Your continued use of the get999 platform following the publication of a revised Privacy Policy constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed about how we protect your data.
14.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which get999 handles your personal data, please contact the data team at:
Email: [email protected]
14.2 Please include "Privacy Policy Enquiry" in the subject line of your message. The support team is available 24 hours a day, 7 days a week, and aims to respond to all written enquiries within 24 hours of receipt.
Keep Exploring
Now that you understand how your data is protected, dive into everything get999 has to offer — live cricket odds, premium slots, arcade games, and a full live casino experience. Always 18+. Play responsibly.